Contact Us

If you need help from the foodbank the quickest way to reach us is by telephone, call us on the crisis line 0785 686 4251 and we will try to help.
Please note, that this telephone line is manned by volunteers, so please do leave a clear message if you are unable to get through, with your number and your name, or send us a text, on the same number, and we will get back to you as soon as possible.
We may call back on a withheld number phone if you don't answer, we will text you prior to the next attempt to call you.
We can then direct you to the most appropriate agency to give you a foodbank voucher.

If you are unable to contact us by phone, or have any other general enquiries please use the below form to contact us. or send an email to [email protected]

Call our free national helpline

If you are in financial crisis and live in England or Wales, please call our free national helpline, Help through Hardship, on 0808 2082138 for free (open Monday to Friday, 9am-5pm, closed on public holidays) to talk confidentially with a trained Citizens Advice adviser. They can help address your crises and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank.

Translators and Relay UK
Please ask the adviser if you need a translator, this will be provided via Language Line. If you can’t hear or speak on the phone you can use Relay UK. Find out how to use Relay UK →

or alternatively…

Call our local helpline


If you can’t afford food, you can call 0344 477 1171 to speak to Citizens Advice East Grinstead about getting a voucher. They have advisers available from Monday to Friday, 9am – 4.30pm. It can be busy on the phones so if you have access to the internet you could also try us on email and web chat – both available at

Citizens Advice East Grinstead is a referral agency partner of East Grinstead Foodbank.

Email us
Contact details

Phone us


Phone us

07983 209940
Jubilee Community Centre,
Charlwoods Road,
East Grinstead,
West Sussex,
RH19 2HL

Directions via Google Maps