If you need help from our foodbank there are a few simple steps to follow.
The most important step is to get a foodbank voucher.
In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.
1. Get in touch with us.
If you call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.
2. Arrange a visit to the referral agency.
They will discuss your situation and supply you with a foodbank voucher where appropriate.
We work on a red voucher referral agency basis. A voucher can be exchanged for 3 days’ worth of food. So if you find yourself in a crisis and cannot afford food please contact a local agency. These include the following:
- Your GP surgery
- Your local primary or secondary school, if appropriate,
- A local church,
- A Children and Family Centre – at Blackwell Primary school or East Grinstead Library,
- Citizens Advice – East Grinstead,
- Age UK East Grinstead,
- Queen Victoria hospital –Adult rehabilitation Unit
- East Surrey Hospital – local care team
- Crawley Hospital – East Grinstead Proactive Care Team
- Royal British Legion
- Southdown Housing Association
- Family Mosaic, East Grinstead
- Mid-Sussex DC – Housing Needs team
- Tandridge DC – Housing Team
3. Bring your foodbank voucher to your nearest foodbank centre.
You can find a list of our local centres and opening times here. When you arrive, we’ll welcome you with a warm drink and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Most of our foodbank centres offer a cafe style environment and our aim is to provide non-judgemental support at the point of crisis.
If you have any further questions our FAQ’s page may help, or feel free to give us a call.