Get Help

How to get help

PLEASE NOTE: The food bank is usually closed on bank holidays.

Contact you local referral agency to get a voucher

In order to get help from a Food Bank you will need to be referred with a voucher. Your local referral agency (for instance schools, GPs and advice agencies) will discuss your situation and where appropriate, will supply you with a Food Bank voucher. A voucher can be exchanged for 3 days’ worth of food. So, if you find yourself in a crisis and cannot afford food please contact a local agency.

We welcome and support everyone who is referred to us, always acting with respect and without judgment. Our Volunteers will give a minimum of three days’ emergency food and offer support to resolve some of the difficulties you might be facing.

  • Your GP surgery
  • Your local primary or secondary school, if appropriate
  • EG CAP Debt help – freephone 0800 328 0006 www.capdebthelp.org
  • A local church
  • A Children and Family Centre – at Blackwell Primary school or East Grinstead Library
  • Citizens Advice – East Grinstead www.advicewestsussex.org.uk/contact-us/
  • Age UK East Grinstead
  • Queen Victoria hospital –Adult rehabilitation Unit
  • East Surrey Hospital – local care team
  • Crawley Hospital – East Grinstead Proactive Care Team
  • Royal British Legion
  • Southdown Housing Association
  • Family Mosaic, East Grinstead
  • Mid-Sussex DC – Housing Needs team
  • Tandridge DC – Housing Team

Please Note: We are a CHARITY and NOT a government agency.

If you cannot get to the Food Bank or no one else can come to the Food Bank for you

Call us on 0785 686 4251

Leave a message – Please speak slowly and clearly. 

Unfortunately, we haven’t been able to get back to some people because we can’t hear your details clearly.If we haven’t got back to you after 24 hours please try again – you can also text us.

Please be aware that when we call back the number may be withheld so the call will come up as Unknown Caller – we ask that you be aware of this if you have a problem with this let us know and we can call you back on the Food Bank line. We may text your number to let you know it is us.

Alternatively, you can contact us by e-mail at [email protected]
Please Note: The Food Bank is for those in a genuine food crisis.

Our hours of operation will broadly remain the same as usual.

Thank you for your understanding.

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