Where to get advice

• West Sussex Community Hub: westsussex.gov.uk/community-hub
• East Grinstead Town Council: www.eastgrinstead.gov.uk
• Community Cafes, Fridges and Warm Spaces

Debt and money advice

• Step Change: 0800 138 1111, stepchange.org
• Citizens Advice: 0808 278 7969 (9am-4:30pm, Mon to Fri), citizensadvice.org.uk
• Citizens Advice West Sussex: www.advicewestsussex.org.uk/contact-us (webchat available), advisers@oxted.cabnet.org.uk, office@caterham.cabnet.org.uk, Facebook - CAWestSussex, X - CAWestSussex
• CAP - A national organisation specialising in debt counselling for people in financial difficulty, including those threatened with bankruptcy or insolvency. 0800 328 0006, capdebthelp.org
• Our free digital skills helpline and one of our friendly volunteers will call you back: 0808 196 5883

Job seeking help

• People Matter - equipping people for employment
• Hope Job Club: Free 1:1 training & encouragement given to local people looking for work in East Grinstead and surrounding areas. Offering video & phone based appointments. Register on our website. Services include: CV, job application, job search support.

Homeless charities

• Crawley Open House: 01293 447702 (24 hrs), www.crawleyopenhouse.co.uk
• Tunbridge Wells
  • The Bridge Trust: 01732 368363 / 01892 315282 KENT
  • Porchlight 24/7 Helpline: 0800 567 7699 REDHILL
  • Renewed Hope - Support for Homeless & Vulnerable in Redhill: 01737 886997
• Turning Tides - A local outreach service to support the homeless. 01903 680740 / 01293 447702, www.turning-tides.org.uk, info@turning-tides.org.uk. There is a local outreach worker mobile number: 07842 444581 who comes regularly to East Grinstead.
• Shelter: 0808 800 4444, https://england.shelter.org.uk/housing_advice
• Stonepillow: 01243 537934, https://stonepillow.org.uk
• Streetlink: 0300 500 0914, https://www.streetlink.org.uk - If you are concerned about someone that you have seen sleeping rough, or you are sleeping rough yourself - you can send an alert to StreetLink. The details you provide are sent to the local authority, and to Turning Tides (a local homeless outreach service) to help them find you, (or someone you are helping) and so connect to support. You can send StreetLink an alert about yourself, (or someone else who is sleeping rough) by using the website. Let them know your regular location, if homeless, (or the person you are helping), the date/time in a regular location and a description of general appearance. If you are homeless and have a mobile number, give them that to contact you.

Money advice service

• Turn2Us: 0808 802 2000 (8am-6:30pm Mon-Fri, 9am-1pm Sat), www.turn2us.org.uk (webchat available), info@turn2us.org.uk. All calls are from from UK landline and most mobiles, please check with your network provider.
• National Debt Line: www.nationaldebtline.org
• Tandridge District Council Money Advice Officer - Melanie Davis: 01883 723977, m.davis@tandridge.gov.uk
• Stop Loan Sharks: 0300 555 2222 - Call us to safely report a loan shark. We have a 100% safe online reporting system from that you can use to report illegal money lenders. https://www.stoploansharks.co.uk/
• PayPlan - We offer free, simple debt advice to anyone who needs it. 0808 503 6218 (Freephone 8am-6pm Mon-Fri, 9am-3pm Sat), http://www.payplan.com/ 

Housing issues

• MSDC Housing Needs: 01444 477574, www.midsussex.gov.uk, housingadvice@midsussex.gov.uk
• Tandridge DC Housing Needs: 01883 722000, www.tandridge.gov.uk, homelessness@tandridge.gov.uk
• Wealden District Council (Forest Row Area): 01323 443380 / 01323 443322, www.wealden.gov.uk, housingoptions@wealden.gov.uk
• Turning Tides: 01903 680740, www.turning-tides.org.uk
• Shelter (West Sussex): 0344 515 1749, www.shelter.org.uk. Discretionary Housing Payment is a way of helping if the Housing Benefit or Universal Credit (housing costs element) is not enough to pay rent. Contact Local District Council.
• Furnihelp: 01342 811755. We provide furniture and household goods suitable for people's needs from available stock, and deliver them to their homes in Mid Sussex area.
• Southern Water supporting through financial uncertainty: 0330 3030 270 (9am-7pm, Mon to Fri) www.southernwater.co.uk 

Sexual health

In the first instance please visit your local pharmacy, your GP or NHS 111

• For sexual assault, there is the Saturn Centre at Crawley Hospital. You may need to phone before attending. www.saturncentre.org
• Visit www.sexualhealthwestsussex.nhs.uk where you can complete an online triage form that will tell you the best steps to take. If your inquiry is urgent, especially over the weekend, you would need to be seen in the urgent treatment centre. www.sarc-msas.co.uk
• MSAS (Male Sexual Assault Support) is a male-specific project that operated across Kent and Medway, Surrey and Sussex, working to support men and boys who have experienced sexual assault/abuse.

Mental health

• Shout - struggling to cope? Text SHOUT to 85258. 24/7 you can text us any time, day or night. Your messages with us are confidential and anonymous. It is free to text from all major mobile networks in the UK. https://giveusashout.org/
• CALM (male suicide prevention): 0800 585858, www.thecalmzone.net
• Childline: 0800 1111, https://www.childline.org.uk/
• Mind: 0300 123 3393, https://www.mind.org.uk/
• West Sussex Mind: 01903 721893 / 0300 303 5652, www.westsussexmind.org, helppoint@westsussexmind.org. We are an independent local mental health charity working in West Sussex. We offer mental health services, along with associated training and support. We also work in communities to raise awareness and challenge stigma and discrimination. Our services support young people, adults, older adults, carers and families affected by mental health problems.
• NHS Surrey & Boarders Partnership, Crisis mental health helpline: 0800 915 4644, Open 24 hours a day, 365 days a year.
• Sussex Mental Healthline: 0300 5000 101
• Samaritans: 116 123, jo@samaritans.org (email response in 24hrs)
• NHS: 111
• Papyrus - UK prevention of young suicide: 0800 068 4141
• Sussex Partnership NHS Foundation Trust: 0800 030 9500. Help is available 24 hours a day, 7 days a week.
• Arise Counselling: www.arisecounsellingservice.com
• General mental health advice: https://www.nhs.uk/mental-health/advice-for-life-situations-and-events/where-to-get-urgent-help-for-mental-health/ 

Support groups

• https://www.pathfinderwestsussex.org.uk/service/east-grinstead-district-association-mental-health 

Domestic abuse support

IN AN EMERGENCY CALL: 999

• Worth Services: 03302 228181 / 07834 96853 DomesticAbuseServicesCentral@westsussex.gov.uk
• ESDAS (East Surrey Domestic Abuse Services): 01737 771350, text: 07860 039720, www.esdas.org.uk,secure email leigh.esdas@esdas.cjsm.net
• Safe in Sussex: 0330 333 7416, www.safeinsussex.co.uk
• National Domestic Abuse Helpline: 0808 2000 247
• Moonstones - Our aim for Moonstones is to provide care packages to individuals or family units that have had to re-locate due to domestic abuse: www.moonstones.org.uk
• Elder Abuse: 080 8808 8141, www.elderabuse.org.uk
• Childline: 0800 1111, www.childline.org.uk
• NSPCC: 0808 800 5000

Refugee support

• Refugee Action - Arriving in the UK is only part of the journey to safety: https://www.refugee-action.org.uk/
• Refugees Welcome Crawley: https://refugeeswelcomecrawley.co.uk/ 

Addiction support

• Rehab 4 Addiction - If you need help with drug or alcohol addiction: 0800 140 4690, +44 345 222 3508 (international)
• OK Rehab - our aim is to help individuals break free from the shackles of addiction and find a treatment that's ideally suited to their needs. This treatment is applicable for drug addiction, alcoholism and process/behavioural addiction. https://www.okrehab.org/
• Alcoholics Anonymous: 0800 9177650, help@aamail.org
• Narcotics Anonymous: 0300 999 1212, https://ukna.org
• Cocaine Anonymous: 0800 612 0225, https://cocaineanonymous.org.uk
• Gamblers Anonymous: 0330 094 0322, www.gamblersanonymous.org.uk
• We are with you - Looking for support with drugs, alcohol, or your mental health? Whether you need advice for yourself or a loved one, the journey starts with a step. When you're ready to take it, we can help you along the path. Contact one of our 80 local services across England and Scotland for free, confidential support and advice. You'll find a warm welcome and friendly, professional support from our local teams. We're here to listen and support, never judge. www.wearewithyou.org.uk
• Break Even - Are you affected by problem gambling or are you affected by somebody else's gambling? Free treatment - call now to arrange an appointment. 01273 833722, info@breakeven.org.uk, http://info@breakeven.org.uk/
• National Gambling Helpline: 0808 802 0133

Other support

• Age UK - East Grinstead and District Age UK: 01342 327046 available for ongoing support for anyone over 55. https://www.ageuk.org.uk/
• Carers Support - we recognise that being a carer comes with many different challenges. We have a range of services that can help support you, from counselling and access to relaxation therapies to a Carer Wellbeing Fund, Support Groups and Carer Response Line. https://www.carerssupport.org.uk/
• Homelium are a local domiciliary care agency who are running a campaign to help the community in where to start getting care needs met. We will offer advice on where to start, how to get financial assessment through the local authority and all general advice surrounding care. https://www.homelium.com/ 

Other food banks

• BEXHILL 01424 736515
• BURGESS HILL 0844 477 1171
• CATERHAM 07523 983122
• CRAWLEY EASTER TEAM 07940 900948 and Landline 01293 447702, www.theeasterteam.org, easterteamoffice@gmail.com
• CROWBOROUGH 07936 515798
• HAILSHAM 07474 671350
• HAYWARDS HEATH 07884 106719
• HORSHAM 03001 240204
• HORLEY Churches for Horley foodbank (not TT) 01737 761241
• PADDOCK WOOD The Community Storehouse (not TT) 07562 142948
• REDHILL Foodbank at St Matthews Redhill (not TT) 07849 253085
• TUNBRIDGE WELLS 01892 548892
• Nourish Community foodbank. Via referral agencies only, a list is on the website https://www.nourishcommunityfoodbank.org.uk
• UCKFIELD 01825 745489