Get Help
Where to get advice
We have collected together contact details for a number of agencies, both local and national, that you can turn to for advice.
Debt and Money Advice
0800 138 1111
stepchange.org
0808 278 7969
citizensadvice.org.uk
Facebook: CAWestSussex
X: CAWestSussex
A national organisation specialising in debt counselling for people in financial difficulty, including those threatened with bankruptcy or insolvency.
0800 328 0006
capdebthelp.org
0808 196 5883 – our free digital skills helpline
and one of our friendly volunteers will call you back
Job Seeking Help
People Matter – equipping people for employment
Hope Job Club: Free 1:1 training & encouragement given to local people looking for work in East Grinstead and surrounding areas. Offering video & phone based appointments during lockdown. Register on our website. Services include: CV, job application, job search support
Homelessness Charities
www.crawleyopenhouse.co.uk
01293 447702 – 24HRS
TUNBRIDGE WELLS
The Bridge Trust 01732 368363 / 01892315282KENT
Porchlight. 24/7 Helpline 0800 5677699REDHILL
Renewed Hope – Support for Homeless & Vulnerable in Redhill 01737 886997
A local outreach service to support the homeless. Main phone number: 01903 680 740 or 01293 447702
Website: https://www.turning-tides.org.uk E mail: [email protected]
There is a local outreach worker mobile number: 07842 444581 who comes regularly to East Grinstead.
Helpline 0808 800 4444 https://england.shelter.org.uk/housing_advice
Stonepillow
01243 537934https://stonepillow.org.uk
Streetlink
https://www.streetlink.org.uk/
If you are concerned about someone that you have seen sleeping rough, or you are sleeping rough yourself – you can send an alert to StreetLink.
The details you provide are sent to the local authority, and to Turning Tides (a local homeless outreach service) to help them find you, (or someone you are helping) and so connect to support. You can send StreetLink an alert about yourself, (or someone else who is sleeping rough) by using the website below:
Tel: 0300 500 0914
Let them know your regular location, if homeless, (or the person you are helping), the date/time in a regular location and a description of general appearance. If you are homeless and have a mobile number give them that to contact you.
Money Advice Service
www.turn2us.org.uk webchat available
email: [email protected]
T: 0808 802 2000
(8am-6.30pm Mon-Fri, Sat 9am-1pm)
All calls are free from a UK landline and most mobiles.
Please check with your network provider.
National Debt Line www.nationaldebtline.org
Tandridge District Council Money Advice Officer
Melanie Davis 01883 723977 [email protected]
Call us on – 0300 555 2222 – to safely report a loan shark. We have a 100% safe online reporting form that you can use to report illegal money lenders.
PayPlan: We offer free, simple debt advice to anyone who needs it.
Talk to an advisor today
0808 503 6218
Freephone (including all mobiles)
Mon to Fri 8am – 8pm
Sat 9am – 3pm
Housing Issues
MSDC Housing Needs 01444 477574 www.midsussex.gov.uk
email: [email protected]
Tandridge DC Housing Needs 01883 722000
[email protected]
www.tandridge.gov.uk
Wealden District Council (Forest Row Area)
01323 443380 or 01323 443322
www.wealden.gov.uk
[email protected]
01903 680740
https://www.turning-tides.org.uk
West Sussex 0344 515 1749
www.shelter.org.ukDiscretionary Housing Payment is a way of helping if the Housing Benefit or Universal Credit (housing Costs element) is not enough to pay rent. Contact Local District Council.Furnihelp 01342 811755
We provide furniture and household goods suitable for people’s needs from available stock,
and deliver them to their homes in the Mid Sussex area.
Southern Water supporting through financial uncertainty 0330 3030270 (9am-7pm, Monday to Friday) www.southernwater.co.uk
Sexual Health
In the first instance please visit your local pharmacy, your GP or NHS 111
https://www.saturncentre.org/
For sexual assault, there is also the Saturn centre at Crawley hospital. You may need to phone before attending though.
https://www.sexualhealthwestsussex.nhs.uk/
Here you can complete an online triage form that will tell you the best steps to take.
If your inquiry is urgent, especially over the weekend, you would need to be seen in the urgent treatment centre.https://www.sarc-msas.co.uk/
MSAS (Male Sexual Assault Support) is a male-specific project that operates across Kent and Medway, Surrey, and Sussex, working to support men and boys who have experienced sexual assault/abuse.
Mental Health
Struggling to cope?
Text SHOUT to 85258
24/7 You can text us any time, day or night. Confidential Your messages with us are confidential and anonymous. Free It is free to text Shout 85258 from all major mobile networks in the UK.
CALM (male suicide prevention) – 0800 585858
https://www.thecalmzone.net/
Childline – 0800 1111
MIND – 0300 1233393
NHS Surrey & Borders Partnership, Crisis mental health helpline
0800 915 4644
Open 24 hours a day, 365 days a year
Sussex Mental Healthline: 0300 5000 101
Mind: 01903 721893, https://www.westsussexmind.org
Samaritans: 116 123
email [email protected] email response time is 24hrs
0300 303 5652
Monday to Friday, 10am until 4pm
or email [email protected]
We are an independent local mental health charity working in West Sussex. We offer mental health services, along with associated training and support. We also work in communities to raise awareness and challenge stigma and discrimination. Our services support young people, adults, older adults, carers and families affected by mental health problems.
NHS – 111
Papyrus – UK prevention of young suicide – 0800 0684141
Sussex Partnership NHS Foundation Trust 0800 030 9500. Help is available 24 hours a day, 7 days a week.
Arise Counselling http://www.arisecounsellingservice.com/
General Mental Health advice
https://www.nhs.uk/mental-health/advice-for-life-situations-and-events/where-to-get-urgent-help-for-mental-health/
Support Groups
https://www.pathfinderwestsussex.org.uk
Domestic abuse
Worth Services 03302 228181 07834 96853 [email protected]
ESDAS (East Surrey Domestic Abuse Services) 01737 771350 Text 07860 039720 www.esdas.org.uk
Secure email address:[email protected]
0330 333 7416, https://www.safeinsussex.co.uk
National Domestic Abuse Helpline: 0808 2000 247
Moonstones
Our aim for Moonstones is to provide care packages to
individuals or family units that have had to re-locate
due to domestic abuse.
https://www.moonstones.org.uk/
Elder Abuse: 080 8808 8141, https://www.elderabuse.org.uk
Childline: 0800 1111, https://www.childline.org.uk/
NSPCC: 0808 800 5000
IN AN EMERGENCY CALL 999
Refugee Support
Arriving in the UK is only part of the journey to safety
Refugees Welcome CrawleyAddiction
If you need help with drug and alcohol addiction
0800 140 4690
International: +44 345 222 3508
At OK Rehab, our aim is to help individuals break free from the shackles of addiction and find a treatment that’s ideally suited to their needs. This treatment is applicable for drug addiction, alcoholism and process/behavioural addictions.
Alcoholics Anonymous: 0800 9177650, email [email protected]
Narcotics Anonymous: 0300 999 1212, https://ukna.org
Cocaine Anonymous: 0800 612 0225, https://cocaineanonymous.org.uk
Gamblers Anonymous: 0330 094 0322, https://www.gamblersanonymous.org.uk
Are you affected by problem gambling or are you affected by somebody else’s gambling? Free treatment – call now to arrange an appointment.
Call: 01273833722 [email protected]
National Gambling Helpline: Call: 08088020133
Other
Age UK East Grinstead & District Age UK 01342 327046 available for ongoing support for anyone over 55.
At Carers Support, we recognise that being a carer comes with many different challenges. We have a range of services that can help support you, from counselling and access to relaxation therapies to a Carer Wellbeing fund, Support Groups and Carer Response Line.
Homelium are a local domiciliary care agency who are running a campaign to help the community in where to start in getting care needs met. We will offer advice on where to start , how to get financial assesment through the local authority and all general advice surrounding care.